...while I was working?
Brilliant!
So Toronto Animal Services has come under fire for ages for not picking up dead racoons and other assorted varmints within the allotted time.
They are supposed to pick up roadkill within 48 hours.
One of the most famous fails - that was posted on this very blog! - was Conrad the, well, dead racoon.
Conrad languished on Toronto's main artery, Yonge Street, for almost a full day. (I think the 48 hour target is based on collecting these unfortunates from some side street or park.)
For a refresher on the sordid tale, click here.
So Toronto Animal Services made a presentation on how to improve their performance.
And what they tell the City of Toronto's Service Excellence Committee to eliminate the problem with not meeting the targets - change the target!
Brilliant!
They proposed now picking up cadavers within 5 business days.
Who would have balls big enough to go before the Service Excellence Committee and tell them, "We've fixed the problem."
"Great, let's hear your solution."
Boy, if only I'd thought of that for all my years of poor performance reviews......
Another approach could always be.......
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